Faisal Movers FAQs – Booking, Fares, Travel & Cargo

No. FaisalMovers.pk is an independent travel guide. It is not owned by, operated by or affiliated with Faisal Movers. To book tickets, use the operator's official channels listed on our Online Booking page.

Use the booking page on the operator's website (faisalmovers.com) or the Bookkaru mobile app linked from it. Choose your cities, travel date and class, pick seats, enter passenger details and pay through the methods offered there. You can also book at a terminal ticket counter or by calling the UAN.

Online booking systems for intercity coaches usually show a seat map and let you pick available seats. Seat choice depends on availability at the time you book.

Book the outward and return journeys as two separate trips unless the official booking system offers a return option. Check fares for each direction separately.

If you book online, the e-ticket or confirmation is issued by the operator's booking system, usually by SMS, email or in the app. Keep your booking reference and the CNIC used for booking ready at the terminal.

Fares depend on the route, bus class, travel date and demand, and they change over time. We do not publish fixed prices because outdated figures mislead travellers. Check the live fare on the official booking page or with the UAN before you travel.

Yes. Business Class and Sleeper normally cost more than Executive on the same route because of extra space and fewer seats per coach.

Child fare rules are set by the operator. In general, a child who needs their own seat needs their own ticket. Confirm the current policy with the operator before booking.

Aim to arrive 30–45 minutes before departure, or earlier during Eid and holiday peaks, to collect your ticket, check in luggage and find your coach.

Luggage allowances are set by the operator and may differ by class. Expect one main bag in the hold and a small bag on board. Very heavy or bulky items may be charged or sent as cargo.

Many premium intercity coaches offer water and a light snack on longer routes, but this varies by service and route. Carry water and anything you need, especially for long journeys.

Carry your original CNIC (or passport for foreign nationals). Operators commonly record CNIC numbers at booking and may check them at boarding.

Cancel through the same channel you booked with (official website/app, terminal counter or UAN). Cancellation deadlines and deductions are set by the operator, so cancel as early as possible.

Refund timing depends on the operator and the payment method. Card and wallet refunds can take several working days. Keep your booking reference and payment receipt.

Some operators allow rescheduling before departure, sometimes with a charge. Contact the operator through official channels to check.

Intercity bus operators usually accept parcels at their terminal cargo counters. Bring the parcel, the receiver's name and phone number, and your CNIC. Ask the counter for the tracking or consignment number.

Use the consignment number with the operator's cargo helpline or tracking service. FaisalMovers.pk does not have access to shipment data.